Sarah Mast

GENERATIVE • WISE •  ENERGISED

Sarah is an experienced organisational development consultant. She is famed for being quick to grasp exactly what clients need, as well as for being bags of fun and having boundless enthusiasm.

She thrives in any lively or challenging environment – the more exotic the better!

Sarah has a passion for designing learning and development processes that relate to delivering the people-based aspects of an organisation’s agenda. Her interest and talent in this area started during the five years she spent as a consultant specialising in organisational change aimed at bringing the concept of ‘the citizen as customer’ to the public sector – an idea that represented a huge shift in organisational beliefs.

Recognised as being an endless source of ideas and energy at the same time as being pragmatic and results-focused, her recent clients include De Lage Landen, Gucci Group, Philips/NXP Semiconductors, and PwC. Other clients, for whom she has provided organisational, community, team or individual development services, include Anglian Water, Barclays Bank, BP, Care UK, Empire Cinemas, Ernst & Young, FTSE, General Motors, Liverpool Victoria, London Stock Exchange, and RBS.

Sarah also works as Practice Director and Executive Coach in Executive Education at London Business School.

Focus

  • Designing powerful learning and development processes

  • Designing and delivering leadership programmes

  • Delivering development programmes

  • Employing powerful personal experiences in the service of the organisational business agenda

  • Making use of materials from an eclectic range of sources in order to enhance and enliven development programmes

“Many, many thanks to you, Sarah, for creating and facilitating a fantastic programme for the leadership team. My mind is still buzzing with thoughts and ideas and I am confident that we have now established a real momentum. I will send further thoughts when I’ve had the opportunity to digest but wanted to take the first opportunity to voice my appreciation for your effort, professionalism and commitment.”
— Acting CEO, education sector

Career Highlights

  • Designing and managing the cultural shift/organisational development process for RBS in the 1980s – helping them put customers first, and move from being seen solely as a Scottish bank to a leading UK banking brand

  • Designing and leading a global team to deliver a business-linked leadership programme for over 400 senior leaders at Philips/NXP Semiconductors throughout Europe, the US and Asia Pacific

  • Helping design a programme to engage PwC’s partners from across Central and Eastern Europe in a shift to a new business model

  • Designing and delivering leadership programmes and intact team development processes at De Lage Landen (part of Rabobank) to support the organisational vision/strategy in Europe, the US, Asia and South America

  • Running action learning sets on global leadership programmes at Philips and HSBC, and as part of the NHS’s work introducing a coaching culture

  • Designing and delivering leadership development programmes, global leadership conferences and team coaching for Gucci Group across Europe, Singapore, the US and Australia

Qualifications

  • MA in Human Resource Development

  • Postgraduate Diploma in Coaching

  • Certificate in the Fundamentals of Systemic Coaching and Constellations

  • Master Practitioner in Accelerated Learning and NLP

  • Fellow of the Chartered Institute of Personnel and Development (CIPD)

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